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Forum Replies Created

Viewing 6 posts - 25 through 30 (of 30 total)
#46810

Hello sir,

At BoomDevs, customer satisfaction is at the heart of everything we do, and we take great pride in providing top-notch support for our valuable clients like yourself.

If you’ve enjoyed our support and are pleased with the performance of our versatile WordPress Theme, we would be incredibly grateful if you could spare a moment to share your experience by leaving a review on WordPress. Your feedback not only motivates us to keep improving but also helps others discover the benefits of our products and services.

We are always here to help, so don’t hesitate to reach out if you have any further questions or need assistance with anything else.

Best regards,
Shahel

Shahel
Keymaster
#46785

Dear Sir,

I have addressed the issue with the right button. By default, it will not appear, but if you enable the switch for the right button, it will become visible. Kindly review the changes and inform us if everything is functioning as expected. We are eagerly awaiting your feedback.

If you encounter any further issues, please do not hesitate to contact us. Our service is always available to assist you.

Best regards,
Shahel

Shahel
Keymaster
#46783

Hello Sir,

We sincerely apologize for the delayed response. To address the issue you’re facing on your website, we kindly request your site credentials. With this information, we can swiftly resolve the button issue.

We are standing by for your response and assure you that the quicker we receive the necessary details, the sooner we can implement the fix.

Thank you for your cooperation and understanding.

Best regards,
BoomDevs Support Team

Shahel
Keymaster
#46718

Hello Sir,

Many apologies for the delay in responding.

If you could provide us with temporary credentials for your site, it would be very helpful. This would allow us to deploy and investigate the site to identify the main issues. Additionally, if you could briefly explain the problems you’re encountering, we will aim to resolve them by tomorrow. If possible, it would also be very helpful if you could record a short video showing the issues you’re facing.

Our support team will do its best to assist you at all times, as customer satisfaction is always our top priority.

Thank You
BoomDevs Support Team

Shahel
Keymaster
#46706
in reply to: Menu icon is jumping

Hello Sir,

We’ve fixed the plugin issue you were facing through live chat, so we’re closing this ticket now. If you encounter any more problems, feel free to connect with us on live chat, where we can assist you instantly.

Thank you.

Shahel
Keymaster
#46705

Hello Sir,

Did you set up SMTP in Contact Form 7? If not, please configure SMTP first and then check if it works. We recommend using this plugin: https://wordpress.org/plugins/wp-mail-smtp/.

About the issue with your blog posts, are they all in the same category? If so, maybe only one post is showing on the homepage. Try changing this to see if it helps.

If you’re still having issues, you can give us temporary access to your site, and we’ll safely try to fix the problems for you.

Thank you,
BoomDevs Support Team

Shahel
Keymaster
Viewing 6 posts - 25 through 30 (of 30 total)
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