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Viewing 12 posts - 13 through 24 (of 67 total)
#39494

Hello Sir,

I cannot visit your website. Can you either disable the Sucuri plugin or get permission during the support time?

https://prnt.sc/0b-qF2vvz5TE

Thanks
Rubel Ahmed

Rubel Ahmed
Keymaster
#39168

Hello Sir,

I have hidden the header search and header button in the top bar. You can hide this option using the customizer and page meta. I have attached the screenshot. If you need any further help, let me know.

https://prnt.sc/W29RNbLp-aZn
https://prnt.sc/OZEIsrIwfptc

Thanks,
Rubel Ahmed.

Rubel Ahmed
Keymaster
#39162

Hello sir,

Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Here is the review link:
https://themeforest.net/item/routehaven-travel-tour-booking-wordpress-theme/reviews/49750984

Thanks
Rubel Ahmed

Rubel Ahmed
Keymaster
#39161
in reply to: Header issues

Hello Sir,

We have resolved the issues. Please download the latest theme and plugin from Themeforest and update your site. Now, you can show or hide the header button and update the text or style using the theme customizer. I have shared the video on how to update the button style.

If you need any further help, please provide details and share your site credentials. Our support team will assist you as much as possible.

https://prnt.sc/k130blPa3ELX

https://vimeo.com/915550351/f27a3b7014

Best Regards,
Rubel Ahmed
WordPress Developer
BoomDevs

Rubel Ahmed
Keymaster
#39120

Hello sir,

Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Here is the review link:
https://themeforest.net/item/routehaven-travel-tour-booking-wordpress-theme/reviews/49750984

Thanks
Rubel Ahmed

Rubel Ahmed
Keymaster
#38945

Hello sir,

I have investigated your problem. The plugin provides three styles to choose from. You have activated the Classic form, which results in some unwanted HTML DOM elements appearing in your form. If you want to remove these, you’ll need to modify the custom CSS. I have hidden the incorrect submit button using CSS; please use our provided submit button instead. If you wish to customize your own style, please do so using custom CSS. After form submission, you’ll be redirected to the success page. Please select the correct success page from the donation settings. I have created a video and attached some screenshots. Please review them.

If you need any further assistance, feel free to let me know.

https://vimeo.com/913279722/40bcedb5e6
https://prnt.sc/eCX9mXQqOoum
https://prnt.sc/5XMdxOokYyAO

Thanks
Rubel Ahmed

Rubel Ahmed
Keymaster
#38944

Hello sir,

Thanks for sharing the video. I am investigating the issues.

Best
Rubel Ahmed

Rubel Ahmed
Keymaster
#38942

Hello Sir,

I am investigating the issues. Could you please share a short video regarding the problems? Also, please provide details on what you want to do.

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38939

Hello sir,

I have resolved the issues with both the slider image and the sticky header. I noticed that you implemented a code for the sticky header, setting its height to 60px. However, this caused the image to be distorted. Additionally, the slider image required minor CSS adjustments to resolve conflicts with other elements. I have included the necessary CSS to address these issues. Please refer to the attachment. If you encounter any further issues, please let me know, and our dedicated support engineer will resolve them as soon as possible.

https://prnt.sc/WqxIRY-3lGVa
https://prnt.sc/mODvt_Ifisp0
https://prnt.sc/3TF3yneZ2SLO

Thanks,
Rubel Ahmed
WordPress Developer
BoomDevs

Rubel Ahmed
Keymaster
#38934
in reply to: Donik Problems

Hello sir,

Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Here is the review link:
https://themeforest.net/item/donik-charity-fundraising-wordpress-theme/reviews/50269309

Thanks
Rubel Ahmed

Rubel Ahmed
Keymaster
#38932
in reply to: Donik Problems

Hello sir,

I have solved the issues. It’s a minor CSS conflict issue. Now the menu shows perfectly. Please review and let me know if everything is perfect.

https://prnt.sc/WYr8fcd1ABqr

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
#38929
in reply to: Donik Problems

Hello Sir,

I have solved your problems. Now you can use any page with any type of logo. Actually, it’s not our theme’s issue. You cannot update the logo on any page if you upload the logo in Customizer > Site Identity > Logo. If you upload the logo here, the whole website will show this logo. So, you can upload the logo in two ways: Donik option or any page meta option. The Donik option is global, and the page option overrides the Donik option. I think you understand the whole matter. if you need any further help please let us know.

https://prnt.sc/wkLxcBQDy7GT

Thanks,
Rubel Ahmed

Rubel Ahmed
Keymaster
Viewing 12 posts - 13 through 24 (of 67 total)
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