Rubel Ahmed - WP Messiah

[Rubel Ahmed]

Hi, Casey Collier,

Please accept my sincere apologies for the delay in responding to your query.

You can access them directly via the following link: https://wpmessiah.com/my-account/my-licenses/

Should you require any further assistance or have any questions, please don’t hesitate to reach out to me. I’m here to help in any way I can.

Thank you for your understanding and patience.

Best regards,
Rubel Ahmed
BoomDevs

[Rubel Ahmed]

Hi,

No, I did not make any changes. I just updated the payment gateway part, such as enabling/disabling Test Mode, offline donation, and test donation options. When I went back to your site via FTP, I found no errors. Could you please make a video showing exactly what issues need to be resolved?

Thanks

[Rubel Ahmed]

Hi,
I haven’t made any updates. When I connect to your site via FTP, I see that critical issues have been resolved. I checked the PHP version your server is using, and it’s PHP 8. I suggest reverting to PHP 7.4, as the GiveWP plugin works well with that version. Could you please tell me which part I should revert? I noticed you’ve taken a backup via Updraft. Could you restore this to revert to the previous version?
Thanks

[Rubel Ahmed]

Hi,

I am seeing this Legacy template work. would you please share a screenshot or create a video demonstrating the error you’re facing?

Thanks!

[Rubel Ahmed]

Hi,

We tried to fix the problem on your account, but ran into an error. To solve this quickly, could you please share your FTP access? We’ll get it sorted out right away.

Thanks!

[Rubel Ahmed]

This reply has been marked as private.

[Rubel Ahmed]

This reply has been marked as private.

[Rubel Ahmed]

Hello sir,

Thank you for your inquiry. We’ve re-evaluated your site, and Elementor seems to be functioning correctly. Could you please specify which page is experiencing issues with Elementor?

Thanks
Rubel Ahmed
WordPress Developer
Boomdevs

[Rubel Ahmed]

Hello Sir,

We have resolved the plugin installation issues. Please review the site and let me know if you need any further assistance. If you encounter any issues, please inform us, and our dedicated support team will assist you.

Thank you,
Rubel Ahmed
WordPress Developer, BoomDevs

[Rubel Ahmed]

Hello Sir,

I hope this message finds you well. I wanted to inform you that the issue you encountered has been successfully resolved. Kindly take a moment to review the changes made and provide any feedback you may have.

https://vimeo.com/919035827/49fbbfe2ec

Thank you for your patience and cooperation throughout this process.

Best regards,

Rubel Ahmed
WordPress Developer
Boomdevs

[Rubel Ahmed]

Hello sir,

I hope this message finds you well. I am writing to inform you that we have successfully resolved the Plugin Error you encountered. Kindly take a moment to review your post page once more and let us know if everything is functioning as expected.

Your satisfaction is our priority, and we appreciate your patience throughout this process. Should you require any further assistance or have any additional concerns, please do not hesitate to reach out to us.

Thank you for your cooperation and understanding.

Best regards,
Rubel Ahmed
WordPress Developer
BoomDevs

[Rubel Ahmed]

Hello sir,

We apologize for the inconvenience caused by this issue. I have investigated your concerns. It seems that the problem persists with your previous post. However, I have created a new post and updated the premade layout, and it now works perfectly. When you switch to another premade layout, you need to select the post type each time. But if you use our Gutenberg block, there’s no need to select the post type; you can simply choose any premade layout, and it will work perfectly.

Please create a new post and review it again. I believe it will work well. Don’t worry; we are always here to assist you. Please watch the video; it should clarify the entire process.

https://vimeo.com/manage/videos/918609727/7bdad1572a

Thanks,
Rubel Ahmed
WordPress Developer
BoomDevs