Nisha Jahan - WP Messiah - Page 6 of 8

[Nisha Jahan]

Hello sir,

We get what’s going on, and we’re on it. We’ll fix the issue as quickly as we can. Stay connected with us, and we’ll keep you updated. Thanks for your patience!

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

We understand your problem and we’ll need to conduct a thorough investigation to get to the bottom of this problem. We need your website login details. Don’t worry, it’s totally safe with us – you can trust us.

If you’re more comfortable, you can create a staging site and share those details too. This way, we can dig deeper and figure out if there’s any clash between plugins and your theme. We appreciate your cooperation!

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

We’ve taken a look at our website, and everything seems to be running smoothly on the mobile version. Please check this video: https://vimeo.com/891031797?share=copy

To help you better, could you please provide us with your website login details? It would be great if you could create a staging site and share those details as well. This will allow us to investigate more effectively and check if there’s any conflict between plugins and your theme. Your cooperation is much appreciated!

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

Thank you for reaching out. To guide you through the process, we’ve prepared a helpful video tutorial on adding a floating Table of Contents. You can find it here: https://www.youtube.com/watch?v=XeG4vJAWmxk

If you find it challenging or prefer a personalized touch, feel free to create a video detailing your specific customization needs. Alternatively, you can share your login credentials with us, and our skilled development team will handle the customization for you. Your satisfaction is our priority, and we’re here to help in any way we can. Looking forward to assisting you further!

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

Could you please provide us with your order ID? This information will help us locate your purchase and offer the support you need.

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

We’ve successfully fixed the issue and updated it on Themeforest. To access the color update option, kindly download the theme and plugin again, reinstall them, and you’ll find the color update feature in the customizer option. Please check these screen short link.

https://prnt.sc/b98R3Xb0zQro
https://prnt.sc/3cEIBr1_Nesm
https://prnt.sc/1OsNEIefzYBy
https://prnt.sc/nZKSDcDjaq9U

If this resolves your problem, we’d appreciate it if you could take a moment to leave a review on Themeforest. Your feedback is valuable to us. If you have any more questions or need further assistance, feel free to reach out. Thank you!

Thanks

Nisha Jahan

[Nisha Jahan]

Hello sir,

We are actively working to resolve this issue, and once it’s fixed, we’ll update it on Themeforest today. Thank you for your understanding, and if you have any more questions or need further assistance, feel free to ask.

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

We appreciate your usage of our product. If you ever need assistance or have any questions, please remember that we’re here to help you.

Feel free to reach out to us whenever you need support. Your satisfaction is important to us, and we’re committed to providing the help you require.

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

[Nisha Jahan]

Hello sir,

Unfortunately, we couldn’t view the image you mentioned. To help us better understand the issue, please try sending the image using an alternative method. Alternatively, you can create a video that illustrates the problem, and this will assist us in identifying and resolving the issue more effectively.

If you have any questions or require further guidance, please feel free to ask. We’re here to help.

Thanks
Nisha Jahan

[Nisha Jahan]

Hello sir,

You can discuss about your problem in live support, we encourage you to join our live support. You can access this feature on our website by looking to the right side of the screen, where you’ll find a chat box. Simply click there, and you can chat directly with our live support team.

If you have any questions or need assistance, feel free to reach out through the chat box. We’re here to help you promptly.

Thanks

Nisha Jahan

[Nisha Jahan]

Hello sir,

We apologize for the inconvenience you’ve experienced. It seems there might be a misunderstanding. To resolve this matter, we need to investigate the issue further. Could you please provide us with your website’s URL? This information is crucial for us to understand and address the problem correctly.

If you have any questions or need assistance, please don’t hesitate to ask. We’re here to help.

Thanks
Nisha Jahan