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Viewing 12 posts - 49 through 60 (of 92 total)
#38963
in reply to: Prompts not found

Hello sir,

We apologize for the inconvenience you’re experiencing. Typically, this type of issue doesn’t occur with our plugin. To further investigate and resolve the issue, could you please create a staging site and share the login details with us? Our developer team will thoroughly investigate the issue and work towards finding a solution.

Thank you for your cooperation and patience as we work to resolve this matter.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#38962

Hello sir,

We apologize for the inconvenience caused by this issue. You can resolve it on your own by following a few simple steps. We have provided an article that will guide you through the process of removing all the white space. Please make sure to follow all the steps outlined in the article, and it should resolve the issue for you.

Here is the link to the article:
https://wpmessiah.com/docs/wp-mobile-bottom-menu/remove-extra-white-space-below-footer/

If you have any questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#38906

Hello sir,

We noticed that you recently left us a comment on ThemeForest. We appreciate your feedback! However, we kindly request that you consider leaving us a 5-star review if you’re satisfied with our product and service. Your positive review would mean a lot to us and help others discover the value of our product.

Here is the review link:
https://themeforest.net/item/donik-charity-fundraising-wordpress-theme/reviews/50269309

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#38886
in reply to: Donik Problems

Hello sir,

Could you please share your website login details with us? We need to investigate further to resolve the problem you’re experiencing. Rest assured, we’ll handle your information with care and confidentiality.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#38885
in reply to: Donik Problems

Hello sir,

Could you please share your website login details with us? We need to investigate further to resolve the problem you’re experiencing. Rest assured, we’ll handle your information with care and confidentiality.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#38824

Hello sir,

We’d be happy to assist you, but we’ll need your website’s admin URL to access the login page. Could you please provide us with the website admin URL?

Thank you for your cooperation.

Best regards
Nisha Jahan

Nisha Jahan
Keymaster
#38797

Hello sir,

We kindly request you to review the website we’ve created for you and confirm if everything is functioning correctly, similar to your own website. We’ve utilized the latest version of our theme for this site. Please visit the following link to assess the website’s functionality.

If you wish to log in and explore further, you can here is the login details:

https://insight.boomdevs.com/
Login: Admin_GAPS
Password: GAPS-des-Savoie_73!

If you’re interested and give us permission, we can transfer this site to your own website. This means we’ll move all the content and settings from the this site to yours.

Let us know if you’d like us to proceed with the migration.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#38621

Hello sir,

To solve this issue we’ll need to conduct a thorough investigation to get to the bottom of your problem. That’s why we need your credentials. Once we have received this information, our team of developers will investigate the issue thoroughly and work towards a solution to resolve it for you. Don’t worry sir it is 100% safe.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#38545

Hello sir,

Welcome to BoomDevs Support, Please share your website login details with us.

Nisha Jahan
Keymaster
#37815

Hello sir,

Apologies for the inconvenience you’ve recently experienced with our products. Issues like this typically don’t occur with our plugin. However, we understand your concern, and we’ll need to conduct a thorough investigation to get to the bottom of this problem.

To solve this issue, we kindly request share your website url, credentials with us. Once we have received this information, our team of developers will investigate the issue thoroughly and work towards a solution to resolve it for you.

If you have any further questions or need assistance please don’t hesitate to reach out.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#37814

Hello,

We sincerely apologize for missing your message. There was a technical issue that caused the oversight. Our office is closed today, but rest assured, we’ll get in touch with you tomorrow.

Thank you for your understanding.

Best regards,
Boomdevs Support Team

Nisha Jahan
Keymaster
#34614
in reply to: mobile floating menu

Hello sir,

We sincerely apologize for not updating you earlier. That was our mistake, and we appreciate your understanding. The good news is, we’ve now updated our plugin to the latest version. Could you please update it on your end and check if everything is okay? Let us know, and remember, we’re here for you and ready to provide any support you may need. Thank you for your patience!

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
Viewing 12 posts - 49 through 60 (of 92 total)
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