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Viewing 12 posts - 37 through 48 (of 92 total)
#39444
in reply to: Change logo

Hello sir,

We apologize for any inconvenience you’ve faced with our products recently. Our developers are committed to solving this issue for you. To do so, we kindly ask for your credentials. Please rest assured that your information is completely safe with us. You can submit your credentials privately through a direct message.

Once we receive this information, our team of developers will work to resolve the issue promptly. Thank you for your cooperation and patience. We’re here to help!

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39259

Hello sir,

The menu wasn’t displaying because you didn’t create it. We’ve made several updates, and to help you understand better, we’ve created a video. We tried to make as many changes as we could within the permissions available to us. Now, if you check, you’ll see that the WP Bottom menu is displaying perfectly.

Here is the video link: https://vimeo.com/916608280/641d3975a5

If you have any further questions or need assistance, please feel free to ask. We’re here to help you.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39253

.

Nisha Jahan
Keymaster
#39252

Hello sir,

Thank you for your cooperation. We will work to solve the issue as soon as possible and keep you updated on our progress. If you have any questions or concerns in the meantime, please feel free to reach out to us. We appreciate your patience and understanding.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39184

Hello sir,

Thank you so much for reaching out to us and for providing a screenshot to help us understand the issue better. The error you encountered was due to a blank space in the padding settings.

Here is the screen short link: https://prnt.sc/fyrn-GfwRR55

I’m also pleased to inform you that we have already addressed and resolved this issue in the latest update of our plugin. We have made this update available on WordPress.org. To eliminate the problem you’re experiencing, please update your plugin to the latest version, which is 1.3.15.

Updating the plugin should resolve all issues related to this error. If you need any assistance with the update process or encounter any other problems, please don’t hesitate to contact us again. We’re here to help and ensure that everything runs smoothly for you.

Thank you for using our plugin, and we look forward to continuing to support you.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#39183

Hello sir,

We’re pleased to inform you that we have resolved the issue you reported. Could you please take a moment to check and confirm if everything is working correctly now? If you encounter any further problems or have any questions, please don’t hesitate to reach out to us. We’re here to help and ensure your satisfaction.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39173

Hello sir,

Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Here is the review link: https://themeforest.net/item/routehaven-travel-tour-booking-wordpress-theme/reviews/49750984

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39164

Hello sir,

We request you to share your website login details with us in a private replay on so that our dev team can fix the issue as soon as possible.

We kindly ask for your understanding that tomorrow is our weekend, so we won’t be able to fix the issue. Next day we will fix it.

Thank you for your cooperation and patience. If you have any further questions or concerns, please feel free to let us know. We’re here to assist you.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39138

Hello sir,

Thank you for your cooperation so far. We noticed that we haven’t been granted full permission on your website, which is why we haven’t proceeded with customization. Could you please grant us full permission? This will enable us to provide you with the best possible service and ensure everything runs smoothly. We appreciate your assistance in this matter.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39111
in reply to: Header issues

Hello sir,

Thank you for reaching out to us. In order to assist you with the issue you’re experiencing, could you please share your site credentials with us? Our developers will take care of the problem. please submit your credentials privately as a direct message.

We kindly ask for your understanding as today is the end of our work hours, and tomorrow is a public holiday. Due to this, it may take a bit of time for us to resolve the issue completely.

Rest assured, once we receive your site credentials, our team will work diligently to find a solution as soon as possible.

Thank you for your cooperation and patience.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39109

Hello sir,

We are pleased to inform you that we have successfully resolved the demo import issue you were experiencing. You can now access your site without any difficulties.

Here are the credentials you need to access your site:

Username: admin
Password: 3LqjryoiFkJdp!r4fE7mBwys

Thank you for your patience and understanding.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#38964

Hello sir,

Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Here is a review link: https://wordpress.org/plugins/ai-co-pilot-for-wp/#reviews

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Warm regards,
Nisha Jahan

Nisha Jahan
Keymaster
Viewing 12 posts - 37 through 48 (of 92 total)
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