New Year, New Deals!

SHOP NOW! Start the Year Off Right with Major Savings

Days
Hour
Min
Sec

Forum Replies Created

Viewing 12 posts - 13 through 24 (of 92 total)
#39673

Hello sir,

We’ve updated the theme on ThemeForest! 🎉 To get the latest version of our theme, simply download it from ThemeForest.

Once you’ve updated the theme, the issue with Elementor should be resolved. If you encounter any problems after updating and the issue persists, don’t worry! Just reach out to us, and we’ll be here to assist you. Your satisfaction is our top priority, and we’re dedicated to helping you resolve any concerns you may have. Feel free to connect with us anytime! 🌟

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39651

Hello sir,

To resolve the issue, could you please share your credentials with us? Please rest assured that your information is completely safe with us. If you want you can create a staging site and share the login details as well.

Once we receive this information, our team of developers will work to resolve the issue promptly. Thank you for your cooperation and patience. We’re here to help!

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39650

Hello sir,

To help fix the problem, could you kindly provide us with your login details? You can send them to us privately as a direct message. Alternatively, if you prefer, you can create a staging site and share the login details with us as well.

Our developer team will then investigate the issue thoroughly and work towards finding a solution. Thank you for your cooperation in resolving this matter.

Thanks

Nisha Jahan
Keymaster
#39649

Let me check

Nisha Jahan
Keymaster
#39647

Welcome to BoomDevs! How may we assist you today? If you have any questions, concerns, or need support, feel free to let us know. We’re here to help make your experience with our products and services smooth and enjoyable.

Nisha Jahan
Keymaster
#39641

Hello sir,

We apologize for the inconvenience you’ve experienced. Our dedicated team of developers is actively addressing the issue you encountered. Rest assured, we are diligently working on resolving it. Once the necessary updates are completed, we will promptly notify you.

Thank you for your patience and understanding. If you have any further questions or concerns, please feel free to reach out to us. We’re here to assist you every step of the way.

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
#39532

Hello sir,

Thank you for choosing our services. We have resolved the issue you encountered. To access the pro version, simply log in to your BoomDevs Account. Once logged in, you’ll find the license key and download option available. Just click on the “Download” button, and the pro version will be automatically downloaded.

Here is the link: https://wpmessiah.com/my-account/my-licenses/

If you have any questions or need additional assistance, feel free to reach out to us. We’re here to help!

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#39531
in reply to: Change logo

Hello sir,

Thank you for reaching out to us. After reviewing our theme, we found that everything is working perfectly without any issues. I have attached a video for your reference, which may provide further clarity.

Here is the video link: https://vimeo.com/manage/videos/919898801/8fa43dff50?desktop_recording=true

To better assist you, could you please confirm which version of the theme you are currently using?

Additionally, if you could share your website login details with us, our team of developers will investigate the issue further and work towards resolving it. Your login information will be handled with utmost security and confidentiality.

I’ve also attached the latest version of the Donik theme for your convenience. If the problem persists, sharing your login details would be the best course of action to ensure a prompt resolution.

Here is the link: https://drive.google.com/drive/folders/1aQuPPqtW2dJX9pElw0imgxIHWVNmsyfg?usp=drive_link

Thank you for your cooperation and understanding. We are here to assist you every step of the way.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#39523

Hello sir,

We’ve resolved the issue on our end. Could you please check to ensure everything is working perfectly on your end as well? Additionally, I’ve attached a video for your reference. Please take a moment to review it.

Here is the link: https://vimeo.com/919114731/8017c162d6

Thank you for your cooperation and understanding. We’re here to assist you further if needed.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#39522

Hello sir,

We’ve resolved the issue on our end. Could you please check to ensure everything is working perfectly on your end as well? Additionally, I’ve attached a video for your reference. Please take a moment to review it.

Here is the link: https://vimeo.com/919114731/8017c162d6

Thank you for your cooperation and understanding. We’re here to assist you further if needed.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#39519

Hello sir,

We encountered an issue while attempting to log in to your website. It appears to be showing a 403 error. Could you please take a moment to check your website and provide us with access? This will allow us to investigate the problem further and find a solution for you.

https://prnt.sc/ynl5Xw0f1WNt

Thank you for your cooperation. We’re here to help resolve any issues you may be experiencing.

Best regards,
Nisha Jahan

Nisha Jahan
Keymaster
#39511

Hello sir,

To share your login details securely, please follow these steps:

Type your login details in the message box.
Check the “Set As Private Reply” box.
This will ensure that your message is kept private and only visible to our support team.

I have also attached a screenshot for your reference. If you have any further questions or need assistance, please feel free to ask. We’re here to help!

Here is the link: https://prnt.sc/Pkrq5rqexoz-

Thanks
Nisha Jahan

Nisha Jahan
Keymaster
Viewing 12 posts - 13 through 24 (of 92 total)
Review Your Cart
0
Add Coupon Code
Subtotal

 
Success Message Icon

Thank You

It's great to hear from you. Thanks for taking
part. Your feedback is greatly appreciated.