Shamiul Bishal - WP Messiah - Page 8 of 8

[Shamiul Bishal]

Dear Sir,

We are pleased to hear that our solution is meeting your expectations seamlessly. Should you require any further assistance, please do not hesitate to reach out; we are dedicated to providing comprehensive support.

Your feedback on our product is invaluable to us. If you found our assistance beneficial and are satisfied with our plugin, we would be honored if you could consider sharing your positive experience on the WordPress platform.

Our Plugin >> https://wordpress.org/plugins/top-table-of-contents/

Thank you for your support.

Best regards,
Bishal

[Shamiul Bishal]

Dear Sir,

I kindly request your assistance in the following matter: Could you please remove the font option from the plugin settings? In case no font is selected within the Table of Contents settings, the plugin will seamlessly utilize the default font of the current theme. (https://prnt.sc/R2mJVu3cnmUE)

Furthermore, I would like to suggest the option of manually inserting the provided CSS code below, subsequent to the removal of the font from the TOC plugin settings.

_______________

.bd_toc_container .bd_toc_wrapper .bd_toc_content_list_item ul li a {
font-family: ‘Lato’;
}
_______________

Thank you for your attention to this request.

Best regards,
Bishal

[Shamiul Bishal]

Dear Sir,

I would like to draw your attention to a specific aspect observed on the mentioned page. It appears that both fonts employed on the page are identical, as highlighted in the following screenshot: https://prnt.sc/JsENzGzCx_Xc

However, this observation has led to some uncertainty on our end. Kindly, could you provide some clarification regarding this matter?

We eagerly anticipate your response and greatly appreciate your assistance in resolving this query.

Thank you for your time and consideration.

Best regards,

Bishal

[Shamiul Bishal]

Dear sir,

Regarding your inquiry, I regret to inform you that the first feature you mentioned is not currently supported by our plugin. However, we are actively considering its incorporation in an upcoming update.

For the second feature, a few lines of CSS code will suffice. Please utilize the following code snippet:

____

.bd_toc_container .bd_toc_wrapper .bd_toc_content.list-type-disc ul li a:before {
top: calc(50% – 3px);
}
____

Thank you for your understanding. We eagerly await your feedback.

Best regards,
Bishal

[Shamiul Bishal]

Dear Sir,

I would like to acknowledge your requirement. To address this, a manual process is necessary. Could you kindly provide us with the font that is currently being utilized on your website? It would greatly assist us if you could upload the font to a shared drive and subsequently share the link with us.

Furthermore, in order to expedite the resolution process, we kindly request that you create a temporary user account for our developer. This account will facilitate their access to your website for the required adjustments. Rest assured, we will prioritize this task and complete it promptly.

We appreciate your cooperation in this matter.

Thank you and best regards,

Bishal

[Shamiul Bishal]

Hello, Sir.

Thank you for contacting us.

We have investigated the issue you reported and found that the page where you want to add a table of contents is not a specific single blog page or post page. It seems that the page is a dynamic page where you are displaying some specific posts. Unfortunately, it is not possible to show a table of contents on such a page.
If we have misunderstood your request, please let us know.

We appreciate your patience and cooperation.
Sincerely,
Bishal

[Shamiul Bishal]

Hello sir,

We sincerely apologize for the delayed response and any inconvenience it may have caused.

To better understand your requirements, we kindly request clarification on the font preferences for the table of contents. Could you please specify whether you intend to use a custom font that needs to be uploaded or if you prefer to display the local font currently used in your themes within the table of contents section? Your response will significantly aid us in proceeding with the necessary updates.

Our team remains committed to delivering a superior user experience, and your feedback is of utmost importance to us. Once we have a clear understanding of your font preferences and complete the implementation, we will promptly update you with the latest version of our plugin.

Thank you for your patience and understanding. We look forward to receiving your response and resolving this matter to your satisfaction.

Best regards,
Bishal

[Shamiul Bishal]

Hello sir,

Thank you for contacting us. We are glad to hear that you are interested in showing your badge on your website. You can achieve this by using a shortcode. A shortcode is a simple way to insert dynamic content into your pages or posts. You can learn more about how to use a shortcode from this link >> https://wpmessiah.com/docs/woocommerce-product-badge-manager/advance-badge-integration/using-shortcode-to-show-badge/

We also recommend that you upgrade to the pro version of our plugin, which offers more features and benefits.

We are always ready to support you and answer any questions you may have. Please let us know if you need further assistance.

Best regards,
Bishal

[Shamiul Bishal]

Dear Sir,

I am writing to inform you that, unfortunately, we have not received any response regarding your ticket. As a result, we will be closing the ticket at this time.

However, please rest assured that our team remains dedicated to providing you with the assistance you require. When you need any further help or have any additional queries, please feel free to open a new support ticket. We are always ready and eager to assist you.

Thank you for choosing to use our plugin. We sincerely appreciate your support and value your business.

Thank you for your understanding and cooperation.

Kind regards,
Bishal

[Shamiul Bishal]

Dear Sir,

I am writing to inform you that, unfortunately, we have not received any response regarding your ticket. As a result, we will be closing the ticket at this time.

However, please rest assured that our team remains dedicated to providing you with the assistance you require. When you need any further help or have any additional queries, please feel free to open a new support ticket. We are always ready and eager to assist you.

Thank you for choosing to use our plugin. We sincerely appreciate your support and value your business.

Thank you for your understanding and cooperation.

Kind regards,
Bishal

[Shamiul Bishal]

Dear Sir,

I am writing to inform you that, unfortunately, we have not received any response regarding your ticket. As a result, we will be closing the ticket at this time.

However, please rest assured that our team remains dedicated to providing you with the assistance you require. When you need any further help or have any additional queries, please feel free to open a new support ticket. We are always ready and eager to assist you.

Thank you for choosing to use our plugin. We sincerely appreciate your support and value your business.

Once again, if there is anything we can do to assist you in the future, please do not hesitate to reach out.

Thank you for your understanding and cooperation.

Kind regards,
Bishal

[Shamiul Bishal]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?
Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks
Bishal