Shamiul Bishal - WP Messiah - Page 6 of 8

[Shamiul Bishal]

Hello sir,

I would like to know more about which checkmark color you would like to change with proper screenshots or screenshot records. Below is the latest development version of one of the theme’s plugins >> https://drive.google.com/file/d/1tan7hlVqToCY2kHjPQfL6LihOOe_65fJ/view?usp=sharing

Where the testimonials carousel’s color-changing option is enabled, you can use it.

Looking forward to hearing from you.

Thanks

Bishal

[Shamiul Bishal]

Hello sir,

I appreciate your understanding regarding the delayed response, and I apologize for any inconvenience caused during our annual office trip.

For a better understanding of the issue, could you kindly provide a screen recording video explaining the problem? This would greatly assist our team in addressing the matter effectively. Additionally, for a thorough investigation, please share your site credentials via private reply.

Thank you for your cooperation, and we are committed to resolving the issue promptly.

Best regards,

Bishal

[Shamiul Bishal]

Hello Yener Yildirim,
I appreciate your patience and understanding. Our office was temporarily closed for our annual trip, leading to the delay in our response.

Rest assured, our team is actively investigating the issue, and we will provide you with a timely update shortly.

Thank you for your understanding.

Best regards,
Bishal

[Shamiul Bishal]

Hello sir,

I apologize for the delayed response, as our entire office was temporarily closed for our annual trip.

Those features are missing from our theme due to a mistake. Rest assured, our team is currently working on integrating these features, and you can expect an update on the theme as soon as possible.

Thank you for your understanding, and I look forward to your prompt response.

Best regards.

Bishal

[Shamiul Bishal]

Dear E.Kolotaya,

I appreciate your patience and extend my sincere apologies for the delayed response, as our office was temporarily closed for our annual trip.

For your reference, we use the following fonts in our designs:

Body Font: ‘Questrial’, sans-serif;
Heading Font: ‘Outfit’, sans-serif;

Thank you for your understanding. I anticipate your prompt response.

Best regards,

Bishal

[Shamiul Bishal]

Hello Carole,

I apologize for the delayed response, as our entire office was temporarily closed for our annual trip.

To assist in resolving the issue you’ve encountered, could you kindly share the necessary credentials with us via a private reply? Our dedicated development team will promptly investigate the matter and implement the necessary fixes.

Thank you for your understanding, and I look forward to your prompt response.

Best regards,

Bishal

[Shamiul Bishal]

Hello sir,

In order to keep you updated, we are working on the project. Since it’s your live site, we took a backup and implemented the features locally. Those features are not included in our plugin, but we are giving them to you just for you. Check out this video >> https://vimeo.com/905596521/a920d9f9e1 to see the process

It’s almost done, but we need to fix a few bugs, so it’s taking a while. It is my hope that you will understand.

Thanks

Bishal

[Shamiul Bishal]

Hello sir,
The issue has been successfully resolved. We sincerely appreciate the opportunity to provide you with support. If you found our assistance valuable, we would be grateful if you could take a moment to provide a rating on WordPress at: https://wordpress.org/plugins/mobile-bottom-menu-for-wp/

Your feedback is immensely valuable to us.

Thank you,
Bishal

[Shamiul Bishal]

Dear Varad Khadke,

Greetings! To thoroughly investigate the reported issue, we kindly request FTP access. Could you please create a staging site and an FTP account for it, sharing the details with us? Alternatively, if more convenient, you can provide the FTP details for the live site; rest assured, this information is treated with the utmost confidentiality.

Kindly share the necessary details via a private reply. Your cooperation is greatly appreciated.

Thank you,
Bishal

[Shamiul Bishal]

Dear Varad Khadke,

Thank you for providing the credentials. Our dedicated developer team is on it and will address the matter promptly. Your patience is highly appreciated.

Should you have any further inquiries or require additional assistance, feel free to reach out. We value your partnership and are committed to ensuring your satisfaction.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,

Greetings! It appears that you’re encountering challenges in customizing the Mobile Bottom menu. To assist you with this, I highly recommend watching the following video for a more comprehensive understanding: https://youtu.be/bAAksIwIuUY?si=pjsouDsF-1wtWLbp

Additionally, please refer to this image: https://prnt.sc/e4ccBRxLOBMh. Ensure that you mark the checkbox corresponding to the ‘BNAB Bottom menu.’

If you have any further questions or encounter any difficulties, please don’t hesitate to reach out. I’m here to help.

Best regards,
Bishal

[Shamiul Bishal]

Hello sir,

As we are reaching out to you through a new ticket dedicated to addressing the mobile floating menu issue you’ve raised. You can conveniently follow and contribute to the ongoing discussion on the matter by visiting the following link:

New Ticket Link: https://wpmessiah.com/forums/topic/mobile-floating-menu-issue/

To streamline our communication and provide you with more focused support, we kindly ask that you use this new ticket for any further updates or inquiries related to the mobile floating menu issue.

As part of this process, we will be closing the previous ticket. If you have any concerns or additional information to share, please do so within the context of the new ticket.

Thank you for your understanding and cooperation. We remain committed to resolving this matter promptly for you.

Best regards,

Bishal