Shamiul Bishal - WP Messiah - Page 2 of 8

[Shamiul Bishal]

Dear Sir,

We sincerely apologize for the inconvenience you experienced due to the recent issue. We’ve identified and resolved the issue stemming from the last update. Please update to the latest version (1.2.4), which addresses this problem comprehensively.

We genuinely regret any inconvenience this may have caused you and appreciate your patience and understanding throughout this process. Should you require any further assistance or have questions, please don’t hesitate to reach out to us. We’re here to assist you in any way we can.

Thank you for your continued support and understanding.

Warm regards,

Bishal

[Shamiul Bishal]

Hello sir,
I regret to learn that you’ve encountered an issue. To assist you promptly, would you kindly provide us with the website URL and temporary login credentials via a private reply? This will enable our team to conduct a thorough investigation and implement necessary solutions.

Thank you for your cooperation. We’re committed to resolving this matter swiftly for you.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,

I’m here to assist you, but I’ll need a bit more information to ensure I can provide the most effective help possible. Could you please provide detailed information about the assistance you require?

Looking forward to your response.

Warm regards,
Bishal

[Shamiul Bishal]

Hi there,

We attempted to install the demo on your site but encountered an issue. We successfully executed the same process on our server, confirming its functionality. However, it seems there’s a small upload limit on your hosting. Despite increasing the upload size via plugin, we were still unable to proceed.

Could you please provide us with the credentials to your hosting? This would enable us to either upload the file directly to cPanel or liaise with your hosting provider to increase the upload size. Rest assured, the issue doesn’t stem from our theme or demo import option.

Additionally, you can refer to this instructional video for further assistance: https://vimeo.com/936938200/51a8024800

Regarding security, we kindly request that you share the credentials privately, perhaps through a private message. Your prompt response would be greatly appreciated.

Thank you.

[Shamiul Bishal]

Hello sir,
Could you take a quick look at this plugin? >> https://wordpress.org/plugins/quadmenu/

It’s up and running smoothly. And don’t miss out on checking the demo for the mega menu >> https://insight.boomdevs.com/
Thanks
Bishal

[Shamiul Bishal]

Hey there,

It looks like you might have uploaded the wrong file. Before uploading, make sure to unzip the file you got from Themeforest. Inside, you’ll find the theme folder. Upload that instead.

Could you let us know if this solves the issue?

Best,
Bishal

[Shamiul Bishal]

Hello sir,

We apologize for the inconvenience you’ve encountered. To provide you with swift assistance, we kindly ask you to share temporary credentials for your website via private reply. This will enable us to promptly diagnose and address the issue at hand.

Please note that our team is observing the Eid festival, and while our response may be delayed slightly due to this, we are committed to resolving your concern at the earliest opportunity.

Thank you for your understanding and cooperation.

Best regards,

[Shamiul Bishal]

Hello there,
Apologies for the confusion,

Upon reviewing, I found that the provided credentials are not functioning. I kindly ask you to refrain from sharing credentials here for security purposes. Instead, I urge you to create a separate ticket specifically for this issue, and kindly provide the credentials there.

Thank you for your cooperation.

Best regards,
Bishal

[Shamiul Bishal]

Dear Sir,

Please accept my sincere apologies for the delay in responding to your query. Due to office hours, I wasn’t able to get back to you sooner. However, I’m pleased to inform you that your pro addons and license key are now available for review on your BoomDevs account.

You can access them directly via the following link: https://wpmessiah.com/my-account/downloads/

Should you require any further assistance or have any questions, please don’t hesitate to reach out to me. I’m here to help in any way I can.

Thank you for your understanding and patience.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,
We are delighted to assist you during our official support hours, which are as follows:

Office Hours:
Sunday to Thursday10:00 AM to 6:00 PM (GMT +6)

Please feel free to contact us within these designated times, and we will be more than happy to address any inquiries or concerns you may have.
Thanks
Bishal

[Shamiul Bishal]

Dear Guillermo Valles,

Please accept my sincere apologies for the delay in responding to your query. Due to office hours, I wasn’t able to get back to you sooner. However, I’m pleased to inform you that your pro addons and license key are now available for review on your BoomDevs account.

You can access them directly via the following link: https://wpmessiah.com/my-account/downloads/

Should you require any further assistance or have any questions, please don’t hesitate to reach out to me. I’m here to help in any way I can.

Thank you for your understanding and patience.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,

Regrettably, at present, we do not offer support for WooCommerce integration. However, I want to assure you that we are actively working on incorporating this feature into our platform and anticipate its introduction in the near future. But if you want right now then we can also do that for you.

Regarding the CSS issue you mentioned, we are committed to resolving any challenges you encounter. Please provide further details about the specific problem you’re experiencing, and feel free to share your credentials securely via private message. Our development team is prepared to promptly address and resolve the issue to ensure a seamless experience for you.

Thank you for your understanding and patience as we work to enhance our services.

Best regards,
Bishal