Shamiul Bishal - WP Messiah

[Shamiul Bishal]

Hello Sir,

We’re glad to hear that the issue has been resolved! If you encounter any further problems, please don’t hesitate to reach out to us. You can always contact us through our live support during office hours, and we’ll be happy to assist you.

Thank you for choosing BoomDevs.

Best regards,
Bishal

[Shamiul Bishal]

Dear Burak Kaya,

I sincerely apologize for the delayed response. To assist you better, could you please share your site credentials? This will allow our development team to investigate and resolve the issue as quickly as possible.

Alternatively, if you prefer, you can create a staging site and share those credentials with us in a private reply.

We’re eager to resolve this for you and await your response.

Thank you for your patience.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,

Could you please provide temporary login access to your site so we can investigate further? You can share the credentials in a private reply. Additionally, please let us know which text you would like to be in capital letters, as we can accommodate that as well.

If possible, could you share a screen recording to help our team better understand the issue? You can use Vimeo for this.

Thank you,
Bishal

[Shamiul Bishal]

Hello Sir,

Thank you for reaching out to us. We’re here to assist you.

It appears that you might be experiencing a caching issue. Please try clearing your browser cache or accessing your site using a different browser.

If you continue to experience any problems, please let us know, and we’ll be happy to help further.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,

The requested feature is not currently available in our theme. However, we can implement it for you manually. To proceed, we will need access to your site. Please share your site credentials in a private reply so we can make the necessary changes.

Thank you.
Bishal

[Shamiul Bishal]

Hello Sir,

Thanks for choosing our product and I am very sorry to hear that you are facing this problem. This kind of issue does not normally occur. Currently, you might not be seeing the pro features because, after installing the pro version, the plugin customization settings move to the theme customizer. You can find the BNav settings by going to Appearance >> Customizer. Alternatively, you can watch our pro customization video for guidance.

Here is the Video Link >> https://youtu.be/bAAksIwIuUY?si=3dVd2BSOtqaoB-ht

If you still believe you are facing an issue, please send us your site credentials through a private reply. Our development team will be able to investigate the problem.

Additionally, please note that due to our festival holiday, our response time might be slightly delayed. We appreciate your patience.

Thank you.
Bishal

[Shamiul Bishal]

Hello Sir,

We’ve updated the theme to allow you to easily add primary and secondary colors, as shown here:https://prnt.sc/aohp4Et2eHEd

To take advantage of this new feature, please download the latest theme file from ThemeForest and install the Donik Toolkit plugin. You can also download the Donik Toolkit plugin directly from this link: https://boomdevstheme.com/demo/donik/donik-toolkit.zip

Thank you,
Bishal

[Shamiul Bishal]

Hello Sir,

We’re sorry to hear you’re experiencing this issue. To help our development team investigate and resolve the problem quickly, could you please provide temporary access credentials for your site? (In a Private Reply)

Additionally, it would be very helpful if you could record a video showing the problem. You can use a screen recording tool like Loom and share the link with us.

Thank you for your cooperation.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,

To achieve that, kindly navigate to the plugin settings and proceed to the Heading section. Within this section, you’ll discover the text alignment option. For visual assistance, please refer to the image below.

Image – https://prnt.sc/bSGDj32j9RFF

Thank you for your attention to this matter.

Warm regards,
Bishal

[Shamiul Bishal]

Dear Mindaugas Bruzas,

I sincerely apologize for the inconvenience caused by the issue you’ve encountered. Please be assured that our team is actively addressing it, and we anticipate having a resolution within the next 24 hours. Thank you for your patience and understanding.

Best regards,
Bishal

[Shamiul Bishal]

Hello Sir,
We sincerely apologize for any inconvenience you experienced. We’re pleased to inform you that the issue has been resolved, and you can now access your license and upgrade to the pro version by visiting: https://wpmessiah.com/my-account/

Should you require further assistance or have any questions, please don’t hesitate to reach out. We’re committed to ensuring your satisfaction and are always here to assist you.

Thank you for your patience and understanding.

Warm regards,
Bishal

[Shamiul Bishal]

Dear Sir,

Upon thorough investigation, we have identified that the issue you’re experiencing is attributed to the latest PHP version, 8.1. This challenge isn’t unique to our plugin; several others are encountering similar issues due to PHP 8.1. Rest assured, we’re actively addressing this matter, and anticipate resolving it soon.

In the interim, we recommend considering PHP versions 8.0 or 7.4, both of which are widely used and proven to be stable choices.

Thank you for your understanding and patience.

Best regards,
Bishal