Abir - WP Messiah - Page 4 of 8

[Abir]

Hello Mam,

We sincerely apologize for any inconvenience you may be experiencing. I have promptly informed our developer team about the issue you’re encountering, and they are currently investigating it with high priority. allow us some time to assist you.

Thank you for your patience and understanding.

[Abir]

Hello sir,

We’ve successfully removed the animations from your site. Now if you want to change the text, then from here you can change the text. check out the image >> https://prnt.sc/a1lHhaBdfSqH

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out.

Thanks!
Abir

[Abir]

Hello Sir,

We wanted to inform you that the core plugin for your site theme was deactivated, and the settings were not configured correctly. This was the reason for the errors you were experiencing with your Home Page Elementor.

You can check out the images:
1. https://prnt.sc/ROZpS7y2icG-
2. https://prnt.sc/u-AZhJCbSh-Q

We have thoroughly investigated the issue and have taken the necessary steps to resolve it. The core plugin has been reactivated, and the settings have been corrected. Your Home Page Elementor should now be functioning properly without any errors.

If you encounter any further issues or have any questions, please do not hesitate to reach out to us. We are here to assist you.

Thank you for your understanding and patience.

Best regards,
Abir

[Abir]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks
Abir

[Abir]

Hello sir,

I apologize for this inconvenience caused. Unfortunately, that feature was not included in our theme. However, we’ve taken steps to include it. To enjoy the updated functionality, please download the latest version of the theme from Themeforest and update it on your site. Then you will find a new option like >> https://prnt.sc/VkM0f44ORXCg

If you face any kind of problem then feel free to ask us.

Thank you for your patience and understanding.

Best regards,
Abir

[Abir]

Hello sir,

Thank you for your request and sorry for the delay in responding.

To help you better, we need access to your website. Please send us the necessary credentials (in a private reply) so we can assist you.

If you have any questions or concerns, feel free to let us know. We appreciate your cooperation and look forward to resolving your issue.

Thanks!
Abir

[Abir]

Hello sir,

Thank you for your request.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Abir

[Abir]

Hello Sir,

We have fixed the first and second issues. However, we are unsure about the third one. Do you want us to hide this section (https://prnt.sc/iXzTnc2WNeH6)? For the customization you mentioned, please send your requirements to [email protected].

Thank you
Abir

[Abir]

Hello Sir,

At present, the functionality to change global colors is not available. However, I am pleased to inform you that our development team is actively working on incorporating this feature. It is a high-priority enhancement for us, and we are committed to delivering it in the next update, which is scheduled for release shortly.

We appreciate your patience and understanding as we strive to improve our service. If you have any further questions or need assistance with anything else, please do not hesitate to reach out.

Thank you once again for your continued support.

Best regards,
Abir

[Abir]

Hello sir,

We sincerely apologize for any inconvenience caused. Unfortunately, the custom post type name cannot be changed. However, if necessary, we are more than willing to make the changes manually to accommodate your requirements.

Please feel free to let us know how we can assist you further.

Best regards,
Abir

[Abir]

Hi there,

Apologies for the delay in getting back to you. We’d like to kindly request that you update the Hivency-Elementor plugin. Once updated, you’ll have access to an additional feature.

If you encounter any difficulties updating the plugin, please feel free to share temporary credentials with us via private message. Our dedicated developer team will assist you promptly in resolving the issue.

You can download the latest hivency-elementor plugins here
https://boomdevstheme.com/demo/hivency/hivency-elementor.zip

Thank you for your understanding and cooperation.

Best regards,
Abir