Abir - WP Messiah

[Abir]

Hello sir,

We’re sorry to hear about your negative experience. It looks like you’re not currently using our theme. If you could create a staging site for us, we’ll work on resolving the issue you’re facing. You can review the changes, and if you’re happy with them, you can decide if you’d like to continue using our theme.

Thank you for your patience and understanding. We look forward to assisting you further.

[Abir]

We have assigned your issue to our developer team. However, since our office hours have ended for today, they will begin investigating your case tomorrow. Rest assured, they will work on resolving the issue as quickly as possible, and we will notify you as soon as it has been resolved.

Thank you for your patience and understanding.

[Abir]

Hello Sir,

We sincerely apologize for missing your previous ticket due to a technical issue on our end. However, I’m pleased to inform you that we have successfully resolved your concern in the new ticket you submitted. As this issue has been addressed, we will close this ticket.

Should you encounter any further issues or have additional questions, please do not hesitate to update the new ticket you created. We will prioritize your request and provide prompt assistance.

Thank you for your understanding and patience.

Best regards,
Abir

[Abir]

Hello Ma’am,

I wanted to inform you that there haven’t been any significant changes or major updates to our plugin on CodeCanyon. The recent version update was primarily a formality, so if you choose not to update, it won’t cause any issues or affect the performance of the plugin on your site.

However, if you prefer to keep everything up to date and would like to update to the latest version, we’re here to help. Please provide us with your site’s credentials, and our team will take care of the update for you, ensuring everything runs smoothly.

Thank you for your continued trust in our product.

Best regards,
Abir

[Abir]

Hello Sir,

We apologize for the inconvenience you’re facing. To assist you better, we kindly request temporary credentials ( in a private reply ) for your site. With this access, we can install the default WooCommerce for you and ensure everything is set up correctly.

Please rest assured that your information will be handled securely and only used for this purpose.

Thank you for your cooperation.

Best regards,
Abir

[Abir]

Hello Sir,

The issue occurred because there was already a page named “Home” on your site, and you renamed “Home 2” to “Home.” However, everything seems to be working fine now.

If you’d like to change your homepage, please refer to the screenshot we provided. It will guide you through the steps to easily update your homepage.

Check Here: https://prnt.sc/AUmB0R-OkfQc

If you need any further assistance or run into any issues, please don’t hesitate to reach out. We’re here to help ensure everything works smoothly.

Thank you for your understanding and cooperation.

Best regards,
Abir

[Abir]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks!
Abir

[Abir]

Hello Sir,

We identified that the issue you encountered was due to a z-index conflict on your site. Our team has carefully addressed and resolved this issue for you.

Could you please take a moment to check your site and confirm if everything is now functioning as expected? If you notice any further problems or have any additional concerns, please don’t hesitate to reach out. We’re here to assist you with any further support you might need.

Thank you for your patience and understanding.

Best regards,
Abir

[Abir]

Hello sir,

Thanks for choosing BoomDevs and giving us the chance to fix the issue with our WordPress Theme! 🎉 Everything’s sorted now, and your website should be running smoothly.

If you’re loving our support and the theme’s performance, could you do us a solid favor? Drop a review on ThemeForest! It helps us improve and lets others know how cool our stuff is.

Remember, we’re always here if you need anything else.

Thanks for being part of BoomDevs!

[Abir]

Hello Sir,

We apologize for the delayed response. Our office was closed yesterday due to the weekend, which is why we couldn’t reply sooner.

I’m pleased to inform you that our developer team has resolved the issue you reported. We kindly ask you to check on your end to ensure everything is now working as expected.

If you encounter any further issues or have any questions, please don’t hesitate to reach out.

Thank you for your understanding.

Best regards,
Abir

[Abir]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks!
Abir

[Abir]

Hello sir,

We apologize for the inconvenience, but in order to assist you with your issue, we will need access to your website. Can you please provide us with the login credentials ( in a private reply ) so that we can investigate the issue further?

Your cooperation in this matter is greatly appreciated and we will do our best to resolve the issue as quickly as possible. Please let us know if you have any questions or concerns.

Thanks!
Abir