One Click Demo Import problem

[lior10]

i get this error:

Import Complete!
Your import completed, but some things may not have imported properly.

View error log for more information.

[ERROR] Failed to import “wave” (media)
[ERROR] Failed to import “bg-2” (media)
[ERROR] Failed to import “bg-3” (media)
[ERROR] Failed to import “bg-1” (media)
[ERROR] Failed to import “choose-us-img-1” (media)
[ERROR] Failed to import “choose-us-img-2” (media)
[ERROR] Failed to import “banner-shape-1” (media)
[ERROR] Failed to import “banner-shape-2” (media)
.
.
.

[Shahel]

Hello Sir,

We sincerely apologize for the delay in responding and understand how frustrating it can be to face such issues.

You may encounter this error due to file permission issue, server limit or incomplete media file. Please check the wp-content/uploads directory permissions, ensure your server meets PHP requirements, and try re-importing the demo content.

If the issue persists, our developer team will safely try to resolve this problem for you. To proceed, we may require temporary access to your site.

If we can fix this issue for you, it will make us truly happy, and we want you to know that we’ll always strive to stand by you for any problems you face.

Best Regards,
BoomDevs Support Team

[lior10]

Thank you very much for the answer.
After a few hours it did import the files.

[Shahel]

Hello Sir,

Thank you for your kind feedback! We’re glad to hear the files were successfully imported, even though it took some time. Your patience is truly appreciated, and we’re pleased that everything worked out smoothly in the end your site.

If there’s anything else we can assist you with, please don’t hesitate to let us know

Thanks,
BoomDevs Support Team

[abdisamadjoe]

fix please this:

Import Failed
Whoops, there was a problem importing your content.

Import Failed
An error occurred while fetching file from: http://boomdevstheme.com/demo/routehaven/routehaven-content.xml!
Reason: http_request_failed – cURL error 6: Could not resolve host: boomdevstheme.com.

[Shahel]

Hello Sir,

We sincerely apologize for the issue you’re experiencing. This appears to be a server-related problem rather than a theme issue, as your site is unable to retrieve the demo content from our server.

To resolve this promptly, please share your site credentials with us. Once we have access, we will import the demo content for you as quickly as possible.

Please let us know how you’d like to proceed. We’re here to help!

Thanks,