Home Page Elementor Errors

[sweetshareinc]

I am getting an error “There has been a critical error on this website. Please check your site admin email inbox for instructions.” when I try to edit my home page with Elementor. I can edit other pages, but this one does not work. I ran troubleshooting with my host provider and it shows no issues.

[Abir]

Hello sir,

Thank you for your request.
In order to provide you with the best support possible, we will need access to your website. Please provide us with the necessary credentials (In a private reply ) so that we can assist you.

If you have any questions or concerns, please let us know. We appreciate your cooperation and look forward to helping you resolve your issue.

Thanks
Abir

[sweetshareinc]

This reply has been marked as private.

[Abir]

Hello Sir,

We wanted to inform you that the core plugin for your site theme was deactivated, and the settings were not configured correctly. This was the reason for the errors you were experiencing with your Home Page Elementor.

You can check out the images:
1. https://prnt.sc/ROZpS7y2icG-
2. https://prnt.sc/u-AZhJCbSh-Q

We have thoroughly investigated the issue and have taken the necessary steps to resolve it. The core plugin has been reactivated, and the settings have been corrected. Your Home Page Elementor should now be functioning properly without any errors.

If you encounter any further issues or have any questions, please do not hesitate to reach out to us. We are here to assist you.

Thank you for your understanding and patience.

Best regards,
Abir