Hello sir,
Thank you for reaching out to us. In order to assist you with the issue you’re experiencing, could you please share your site credentials with us? Our developers will take care of the problem. please submit your credentials privately as a direct message.
We kindly ask for your understanding as today is the end of our work hours, and tomorrow is a public holiday. Due to this, it may take a bit of time for us to resolve the issue completely.
Rest assured, once we receive your site credentials, our team will work diligently to find a solution as soon as possible.
Thank you for your cooperation and patience.
Thanks
Nisha Jahan