Header images and footer issues

[davidoghenekeyen]

Hello
Please i am having issues updated image header for some pages. but i noticed it changed on mobile device but showing otherwise on pc. kindly help me look into it

Also the address on the footer is not letting me make use of capital letter

[Shamiul Bishal]

Hello Sir,

Thank you for reaching out to us. We’re here to assist you.

It appears that you might be experiencing a caching issue. Please try clearing your browser cache or accessing your site using a different browser.

If you continue to experience any problems, please let us know, and we’ll be happy to help further.

Best regards,
Bishal

[davidoghenekeyen]

I have tried it isn’t working

Also I’m not able to use capital letter on my footer
Kindly help look into it

[Shamiul Bishal]

Hello Sir,

Could you please provide temporary login access to your site so we can investigate further? You can share the credentials in a private reply. Additionally, please let us know which text you would like to be in capital letters, as we can accommodate that as well.

If possible, could you share a screen recording to help our team better understand the issue? You can use Vimeo for this.

Thank you,
Bishal

[davidoghenekeyen]

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[davidoghenekeyen]

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[Abir]

It appears that the login URL for your site was not provided. Could you please share the correct login URL with us? This will help us access your site and address the issue promptly. Thank you!

[davidoghenekeyen]

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[Abir]

Hello Sir,

We are currently investigating your issue. Although our office hours have ended today, we are committed to resolving this matter as quickly as possible. We will inform you as soon as we have a solution.

Thank you for your patience and understanding.

Best regards,
Abir

[Abir]

We attempted to log in to your site but were unsuccessful. We encountered the message, “You have exceeded maximum login retries.” Are you using any security plugins that might be blocking our IP address? If so, please unblock our IP so we can access your site and check the issue immediately. During our office hours, our developer will log in to fix the problem on your site.

[davidoghenekeyen]

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[davidoghenekeyen]

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