Hi there,
We attempted to install the demo on your site but encountered an issue. We successfully executed the same process on our server, confirming its functionality. However, it seems there’s a small upload limit on your hosting. Despite increasing the upload size via plugin, we were still unable to proceed.
Could you please provide us with the credentials to your hosting? This would enable us to either upload the file directly to cPanel or liaise with your hosting provider to increase the upload size. Rest assured, the issue doesn’t stem from our theme or demo import option.
Additionally, you can refer to this instructional video for further assistance: https://vimeo.com/936938200/51a8024800
Regarding security, we kindly request that you share the credentials privately, perhaps through a private message. Your prompt response would be greatly appreciated.
Thank you.
.
