Critical Error

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#45565

Hi,

I am experiencing an issue with the TOP WordPress Table Of Contents plugin, for which I have a Pro license. I noticed that the plugin did not automatically update from version 1.1.0 to 1.1.1. To resolve this, I manually downloaded the updated version from my panel and overwrote the existing plugin on my site. However, after reactivating the plugin, I encountered a critical error, and my site crashed.

I would appreciate your assistance with this issue.

Best regards,

thrown in /htdocs/wordpress/wp-content/plugins/boomdevs-toc-pro-2/boomdevs-toc-pro.php on line 124
[02-Sep-2024 15:37:32 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in /htdocs/wordpress/wp-content/plugins/boomdevs-toc-pro-2/boomdevs-toc-pro.php:124
Stack trace:
#0 /htdocs/wordpress/wp-includes/class-wp-hook.php(324): run_boomdevs_toc_pro()
#1 /htdocs/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#2 /htdocs/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /htdocs/wordpress/wp-settings.php(555): do_action()
#4 /htdocs/wordpress/wp-config.php(208): require_once(‘/htdocs/wordpress/wp-settings.php’)
#5 /htdocs/wordpress/wp-load.php(50): require_once(‘/htdocs/wordpress/wp-config.php’)
#6 /htdocs/wordpress/wp-blog-header.php(13): require_once(‘/htdocs/wordpress/wp-load.php’)
#7 /htdocs/wordpress/index.php(17): require(‘/htdocs/wordpress/wp-blog-header.php’)
#8 {main}

Burak Kaya
Participant
#45566

Dear Burak Kaya,

I sincerely apologize for the delayed response. To assist you better, could you please share your site credentials? This will allow our development team to investigate and resolve the issue as quickly as possible.

Alternatively, if you prefer, you can create a staging site and share those credentials with us in a private reply.

We’re eager to resolve this for you and await your response.

Thank you for your patience.

Best regards,
Bishal

Shamiul Bishal
Keymaster
#45567

Hi. When I completely removed the old version of the plugin and then installed the new version, the area to enter the license key became visible. When I entered the license in this area, the error did not recur. For now, the issue seems to be resolved. Thank you.

Burak Kaya
Participant
#45580

Hello Sir,

We’re glad to hear that the issue has been resolved! If you encounter any further problems, please don’t hesitate to reach out to us. You can always contact us through our live support during office hours, and we’ll be happy to assist you.

Thank you for choosing BoomDevs.

Best regards,
Bishal

Shamiul Bishal
Keymaster
Viewing 4 posts - 1 through 4 (of 4 total)
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