Hi, i need to customize layout of product page, i notice that i can only change sidebar content. however
i need a different layout for product, probably i need to restore the basic woocommerce one and then custumize it with css. Could tell me how to deactivate theme layout for products?

Hello Sir,

We apologize for the inconvenience you’re facing. To assist you better, we kindly request temporary credentials ( in a private reply ) for your site. With this access, we can install the default WooCommerce for you and ensure everything is set up correctly.

Please rest assured that your information will be handled securely and only used for this purpose.

Thank you for your cooperation.

Best regards,
Abir

Hi, thank you for the support. I’m taking some time to evaluate whether we can work with this theme/template (although I was hoping for more customization options). I’ll let you know once I’ve made a final decision.

We have assigned your issue to our developer team. However, since our office hours have ended for today, they will begin investigating your case tomorrow. Rest assured, they will work on resolving the issue as quickly as possible, and we will notify you as soon as it has been resolved.

Thank you for your patience and understanding.

thank you for the support, however we decide not to use you theme anymore. We need too much customizations and its very hard to use this theme.
Thank you
have a nice day

Hello sir,

We’re sorry to hear about your negative experience. It looks like you’re not currently using our theme. If you could create a staging site for us, we’ll work on resolving the issue you’re facing. You can review the changes, and if you’re happy with them, you can decide if you’d like to continue using our theme.

Thank you for your patience and understanding. We look forward to assisting you further.