Hello guys, I hope you are well.

I am writing because I have a problem with the mobile bottom menu; for some reason, it does not display.

I hope you can give me some guidance on how to make it show.

Thank you for your help. Kike

Dear Jose Entrambasaguas,

We regret to hear that you’re encountering difficulties with our plugin. It appears there may have been an issue during the configuration process, and we’re here to ensure it’s resolved swiftly.

For Pro Users:
To guide you through the correct configuration steps, we recommend our comprehensive video tutorial available here: https://youtu.be/bAAksIwIuUY?si=0v2HEuEhhh3bjbJx . This resource is designed to address common pitfalls and streamline your setup process.

For Free Users:
We also have a dedicated tutorial for our free users, ensuring everyone can maximize the plugin’s benefits. Please visit Free User Guide for step-by-step instructions tailored to your experience: https://youtu.be/ZwAOdmu-9oM?si=4VXI3z3S3s_q4xyg

Further Assistance:
If these resources do not resolve your issue, it may be necessary for our development team to conduct a closer examination. To facilitate this, please reply privately with temporary credentials for your website. Rest assured, your security is our top priority, and this information will be handled with the utmost confidentiality. Our team will work diligently to diagnose and remedy the issue as quickly as possible.

We appreciate your patience and cooperation as we work together to resolve this matter. Should you have any additional questions or concerns, please don’t hesitate to reach out.

Warm regards,
Bishal

Hello sir,

Thank you for your cooperation so far. We noticed that we haven’t been granted full permission on your website, which is why we haven’t proceeded with customization. Could you please grant us full permission? This will enable us to provide you with the best possible service and ensure everything runs smoothly. We appreciate your assistance in this matter.

Thanks
Nisha Jahan

Hello sir,

Thank you for your cooperation. We will work to solve the issue as soon as possible and keep you updated on our progress. If you have any questions or concerns in the meantime, please feel free to reach out to us. We appreciate your patience and understanding.

Thanks
Nisha Jahan

.

Hello sir,

The menu wasn’t displaying because you didn’t create it. We’ve made several updates, and to help you understand better, we’ve created a video. We tried to make as many changes as we could within the permissions available to us. Now, if you check, you’ll see that the WP Bottom menu is displaying perfectly.

Here is the video link: https://vimeo.com/916608280/641d3975a5

If you have any further questions or need assistance, please feel free to ask. We’re here to help you.

Thanks
Nisha Jahan

Hello sir,

We’re having some difficulty understanding your description of the issue. If you’re able to, could you please consider making a video explaining your problem? Adding details in your video about what you’re experiencing would greatly assist us in understanding the issue and finding a solution for you.

Remember, we’re here and ready to help you with any questions or concerns you may have. Thank you for your cooperation and assistance.

Thanks
Nisha Jahan

Hello sir,

You are most welcome sir, Your satisfaction means a lot to us. If you’re happy with the support we’ve provided, we would greatly appreciate it if you could take a moment to leave us a review.

Your feedback helps us improve and continue serving you better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to assist you. Thank you for choosing us.

Leave a review here: https://wordpress.org/plugins/mobile-bottom-menu-for-wp/#reviews

Thanks
Nisha Jahan